InSight360
Independent Mitigation and Cleaning Conservation Network (IMACC)
IMACC is the nation’s largest network of independent restoration contractors, all carefully selected based on their verified reputations as highly qualified, ethical quality leaders in your community. Every IMACC contractor is properly insured, licensed, and certified as an expert by the most respected authorities in the restoration business. Every employee undergoes a comprehensive background check and participates in ongoing technical and customer service training to deliver courteous and effective services when you need us. While each of our restoration contractors is a leading independent in your community, they also act in unison to document your loss in a way that is easily understood by agents and adjusters. That helps them settle your claim faster with fewer questions. It takes much more than this to become a part of the finest network of restoration contractors in the business. We know that only the best can reverse the damaging effects of water, smoke, and other disastrous events.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC)
1. What is the IICRC?
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning, to mold remediation, to water and fire damage restoration.
2. Why was IICRC formed?
The IICRC was formed in 1972 to serve as an independent, non-profit certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and disaster restoration service industries.
3. Who owns the IICRC? How does that translate into votes on the Board of Directors?
The IICRC is owned by fifteen regional, national and international non-profit trade associations and three original founders own stock in the IICRC. Each entity owns a block of 500 shares and has one vote on the Board of Directors. No one has controlling interest.
4. How many members do you have?
This is a common misconception. Our shareholder associations have members; however, the IICRC has no "members." It has registered technicians, or "registrants.” Currently, the IICRC represents more than 4,600 Certified Firms and over 43,000 Certified Technicians in 30 countries.
5. How does certification benefit consumers?
Consumers have assurance that when they hire IICRC-Certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care."
6. How many certified firms does IICRC have?
The IICRC currently has some 4,600 Certified Firms.
7. Who makes up the IICRC executive committee? How are they selected?
The board of directors elects the seven-member Executive Committee of the IICRC and committee members serve as officers of the corporation. All are volunteer positions.
8. How do I know a company is Certified by the IICRC?
Every firm that has been approved and certified by the IICRC is added to our database.
Restoration Industry Association (RIA)
The RIA is a professional association comprising more than 1,300 member organizations, representing over 20,000 cleaning and restoration professionals. RIA members have access and exposure to the greatest collection of expertise in the business... their fellow members. That knowledge and expertise is shared during the annual convention, year-round training classes, specialized schools, and accreditation and certification programs that provide members with opportunities to increase their technical knowledge and facilitate their career growth.
Water Loss Institute (WLI)
WLI is a division of ASCR International and is the world's foremost authority and resource on the restoration of residential and commercial property, as a result of water and sewage damage. Members of WLI/ASCR adhere to its high code of ethics and always stay abreast of the latest technology and expertise in the industry.
Members stay up-to-date by participating in the association's educational programs and by subscribing to its wide range of technical publications. Members of WLI/ASCR also have quick access to its full-time technical support department, ready to assist members in solving today's most sophisticated and challenging problems. These advantages enable members of WLI/ASCR to give their customers the best available service, value, and advice.
SHIFT
ARSI has been working with shift since September 2007. In that short period of time we have dissected every process throughout our organization, analyzed each component, improved each process and implemented controls to track and maintain progress. We can now say that all information is tracked digitally and in real time throughout the claim process. We have tracking tools to alert possible problems before they occur and we operate at a high level of transparency where any organization we work with has unbridled access to information and our operating procedures. SHIFT has shown us that with the proper systems and tracking tools we can achieve near perfect results. We have learned that clients don’t feel averages but variations, that quality is a culture and that our longstanding desire for perfection takes the right system.
Stephen Cousins
President
SHIFT is a dynamic organization that promotes change resiliency and lean processing. Utilizing Six Sigma principles, industry experience and knowledge, SHIFT customizes processes that fit targeted organizations within unique markets. SHIFT ’s fresh approach takes the latest technology and lean business management philosophies to raise the expectations of claim flow and documentation while creating “operating transparency”. SHIFT has a proven track record in designing and implementing quality improvement initiatives that both increase quality for the customer and cut cost for the organization. The core guiding principles of SHIFT are to assure all processes in a given organization are value added, lean and allow for “operating transparency.”
Garret Gray
President
Business Mentors
Business Mentors provides serious business assistance for the restoration professional. Are you looking to increase sales, improve profitability, remove hassle from your job and improve the value of your restoration business? Business Mentors has the experience and background to improve your company. With their extensive industry experience they understand the keys to success. Each of their consultants have over 10 years of hands-on restoration experience and many more years in the industry.
Business Mentors focuses on building the foundation of a successful company. Growth and profitability are more easily achieved when the fundamentals are in place. Business Mentors understands that all companies are limited by their weaknesses and will assist in shoring up your weaknesses and building on your strengths. Whether your goal is to increase sales, improve profits, or sell your company, they can assist you in this process.
Evans Garment Restoration
Evans Garment Restoration and soft goods restoration is all they do and they have been delivering unsurpassed levels of successful restoration and unequalled service for over thirty years. Learn how you can save time and money with Evans’ state-of-the-art process. Evans has the industry’s only patented process, which is how they restore twice as many items as the competition.
Assura Consulting
Assura Consulting believes that readiness and safety are only part of the equation. Their comprehensive suite of risk management services allows you to prepare for times of necessity while providing several cost-saving and brand-boosting benefits. They are business people just like you and understand that managing risk is an investment. Assura's services can help you down the road and they believe that your investment should improve your bottom line right now. Let’s face it... recent events in the news have shown us vividly what we already knew. We need to be ready in case disaster strikes.
Compliance Environmental International (CEI)
The knowledge, approach, and skills of professional environmental and industrial hygiene consulting firms vary tremendously. At CEI, our service-oriented team is dedicated to offering solutions, and our professional staff employs a practical approach in addressing today’s environmental forensic challenges. CEI consists of many seasoned, qualified, and professionally registered (PE, CIH, JD, CIEC, CMC, CMRS) staff members that service a wide array of clientele, with a specialization in health care consulting and training. We utilize our in-house, state-of-the-art analytical instruments to allow us to rapidly respond to the critical service needs of our industrial, commercial, municipal, and residential clients. We are dedicated to providing the most competent and comprehensive consulting and project management services available.
As part of our ongoing initiative to provide our staff with the most current and relevant training available, CEI’s key personnel have successfully completed many environmental health & safety course offerings. Our most recent initiative involved staff participation in the American Society of Healthcare Engineers (ASHE) Healthcare Construction Certificate program. Achievement of the Healthcare Construction Certificate enables our staff to administer consulting services within the health care industry, where a strong working knowledge of multifaceted rules and regulations by a variety of participant groups is essential. Compliance Environmental International, Inc. was founded on and is devoted to the theory that customer service is fundamental to the success of all business. We pride ourselves on having the capability to perform a multitude of different environmental and industrial hygiene services - often on the same project. The majority of our business is generated from recurring clients or through referrals – a testament to our reputation for excellence in the industry.
An experienced staff with dedicated equipment…rapid response with a practical approach…consulting services with an accent on customer service…this is why CEI is best known for “turning problems into solutions!”
International Air Quality Association (IAQA)
Mid-South Professional Cleaners Association (MSPCA)
National Institute of Disaster Restoration (NIDR)
Environmental Industry Association (EIA)
Associated General Contractors of Virginia (AGCVA)
York County Chamber of Commerce
Peninsula Chamber of Commerce
Greater Williamsburg Chamber & Tourism Alliance
Better Business Bureau (BBB)
Peninsula Home Builder Association
National Home Builder Association (NAHB)
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